FAQs



  • How do I choose a printer?

    Choosing a printer comes down to your own personal checklist. Key considerations may include whether you need colour, how much you need to print, what you need to print and must-have features (e.g., finishing, security, etc.). Canon’s Product Configurator can help you determine the printer that best meets your needs. Answer a few short questions about what you need the printer to do, and the configurator will recommend a product.

  • How do I learn more about a Canon office printer?

    Already have a product in mind? You can select a specific imageRUNNER ADVANCE model from the Product Configurator to learn more about it. You can check out a model’s e-manual, which gives a comprehensive – and searchable – overview of the product’s features. You can also see things in action on the imageRUNNER ADVANCE DX demo page. There you’ll find videos that showcase the series’ features, such as making encrypted PDFs, remote operation, authentication and scanning with OCR.

  • How do I get started in my area?

    Use our Dealer Locator to find a local service provider. Or contact us directly for help finding a service provider in your area.

  • What printer is best for a small office?

    The best small office printers have everything you need – printing, copying, scanning and faxing – in a compact package that doesn’t compromise your workspace.

    Start your search: The imageCLASS MF746Cdw offers feature-rich capabilities, including a single-pass document feeder for two-sided scanning, efficient print speeds up to 28 ppm in both colour and black and white, and a five-inch colour touchscreen with smartphone-like usability. The Color imageRUNNER ADVANCE DX C257iF prints up to 26 ppm in both colour and black and white, supports mobile solutions and integration with cloud services, comes standard with more than 50 advanced security features, and features a 10.1” intuitive touchscreen with smartphone-like usability.

  • What printer is the best for a large office?

    The best printer for a large office supports both physical and digital workflows and is powered by authentication. The printer supports the unique printing needs of multiple departments and multiple worker types. It has feature-rich capabilities that allow one department to create coloured booklets and another to make 50-page black-and-white reports, hole punched and stapled. Printers for large offices allow each department to produce what it needs, but the best devices are the ones that can do more for more people.

    Start your search: The user-friendly Color imageRUNNER ADVANCE DX C5860i offers reliable, high-quality output for everyday business needs. Job programming is simple whether performed at the device or from a desktop. A timeline feature enables users to perform recent jobs without the need to reprogram. Schools, legal offices, financial institutions and other large environments with mid- to high-volume print needs can rely on the imageRUNNER ADVANCE DX 6860i. It produces black-and-white documents at up to 60 pages per minute. Add an inner finisher to the compact configuration for more increased efficiency.

  • Which printer is best for commercial use?

    The best printers for commercial use provide print-shop quality output with the ease of use an everyday office printer. Their usability allows businesses to feel comfortable bringing large-scale and customized printing jobs in house. The best commercial printers are fast – at least 70 pages per minute – reliable, powerful and can handle large volumes with exceptional uptime.

    Start your search: The feature-rich imagePRESS Lite C265 provides the necessary tools for both high-end office and light production environments in one cost-effective device. The colour device supports a wide variety of media and speciality stocks, including tabs and envelopes, and has a standard paper capacity of up to 3,550 sheets. At up to 86 pages per minute (letter), the imageRUNNER ADVANCE DX 8786i produces crisp text and consistent images in rich black-and-white tones. The 8,020-sheet maximum paper capacity for the image RUNNER ADVANCE DX 8700 series ensures high-volume jobs run without interruption.

  • What is the most cost-effective printer?

    The most cost-effective printer is the one where you can control user access and have visibility to your costs. uniFLOW Online Express is a server-less solution that comes standard on the imageRUNNER ADVANCE DX platform as well as on select imageCLASS devices. This output management software allows administrators to track their organization’s printing, copying, scanning and faxing costs. A dashboard provides a detailed breakdown of who’s printing and what they’re printing. Administrators can also control what functions an individual user can access. Control costs by restricting colour printing, for example. You can also require users to authenticate themselves at the device before a job is released. This not only saves on paper and toner costs but also ensures secure documents don’t sit unattended in an output tray.